Privacy Policy

This Privacy Policy describes how your personal information is collected, shared, and used when you visit or make a purchase from Aura Artisan Soap (the “Site”). We care about your privacy and ensure maintaining it while delivering premium services and products.

WE COLLECT PERSONAL INFORMATION

When you visit the Site, our systems automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the Site, we collect information about the individual web pages or products you view, the search terms that referred you to the Site, and information about how you interact with the Site. This is collectively called the “Device Information.”

When you make a purchase or fill your cart at the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is collectively called the “Order Information.”

The Device Information and Order Information collectively are referred to as “Personal Information.”

HOW DOES AURA ARTISAN SOAP USE YOUR PERSONAL INFORMATION?

The Order Information is used to fulfill any orders placed through the Site (including processing your payment information, arranging to ship, and providing you with invoices and/or order confirmations).

The Order Information is also used to:

Communicate with you, screen the orders for potential risk or fraud, and in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

The Device Information helps us screen for potential risk and fraud (particularly your IP address) and, more generally, improve and optimize our Site.

Your Personal Information is shared with third parties to help us use your Personal Information, as described above. Finally, your Personal Information is also shared with third parties to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or protect our rights otherwise.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for on our systems unless and until we receive a request from you asking us to delete this information. To do so, please send us an email at the address given below.

MINORS & CHILDREN

The Site is not intended for individuals under the age of 16.

POLICY CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions or want to make a complaint, don’t hesitate to get in touch with us by email at info@auraartistansoap.com.